RXA Construct (operated by RXA Technologies Pty Ltd, ACN 670 096 652) is committed to protecting your privacy and managing your personal information responsibly. This policy outlines how we collect, use, disclose, and safeguard your information in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth).
By using our website, creating an account, or engaging with our services, you acknowledge and consent to the practices detailed in this Privacy Policy.
Purpose
This Privacy Policy explains how RXA Construct manages personal information, including:
• Collection of personal information.
• Use and disclosure of personal information.
• Measures to keep your information secure, accurate, and up to date.
• Your rights to access and correct your information.
• Resolving privacy-related complaints.
We encourage you to review this Privacy Policy and retain it for future reference. For any clarifications, please contact us via the details on our website.
Information We Collect
Personal Information: We may collect personal information such as your name, email address, contact details, and other data voluntarily provided, including:
• When you use our platform or request services
• During communication by email, phone, in writing, or in person.
• When you participate in surveys, promotions, or competitions.
Usage Information: We also collect data about how you interact with our platform, such as:
• Log data, device information, IP addresses, and browser details.
• Cookies, which are used to enhance your browsing experience.
You may refuse cookies by adjusting your browser settings; however, some platform features may not function optimally.
Third-Party Sources: We may receive information from public databases, social media, or business partners, which will be managed in accordance with this policy.
Sensitive Information: We only collect sensitive information (e.g., health data) with your explicit consent, or as required by law.
Use of Information
Your information is used to:
• Provide and maintain our platform and services.
• Communicate updates or respond to your enquiries.
• Enhance platform functionality and security.
• Ensure compliance with legal obligations.
We will not sell, rent, or lease your information to third parties without your consent, except as outlined in this policy.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Disclosure of Information
We may disclose personal information to:
• Third-party service providers who assist in delivering our services.
• Legal authorities when required by law or court orders.
All third-party providers are contractually obligated to maintain the confidentiality and security of your information.
Security Measures
RXA Construct employs industry-standard safeguards to protect personal information, including:
• Physical access controls.
• Secure data storage and transmission.
• Authorisation controls for sensitive information.
Although we take reasonable steps to ensure data security, no online system is entirely foolproof.
We encourage users to protect their login credentials.
International Data Transfers
While our data is primarily hosted in Australia, certain analytics tools (e.g., Google Analytics) may involve international data transfers. Any such transfers will comply with applicable privacy laws.
Your Rights
Under the Privacy Act, you have the right to:
• Access or update your personal information.
• Request data deletion or processing restrictions.
To exercise these rights, contact us at info@rxatech.com.au.
We will respond promptly and assist within a reasonable timeframe.
Third-Party Links
Our platform may link to third-party websites or services not operated by RXA Construct. We are not responsible for the content, privacy practices, or security of these external sites.
Children’s Privacy
Our platform is not intended for users under 13 years of age. If we become aware of information collected from children, we will delete it promptly. Parents or guardians can contact us for assistance.
Updates to This Privacy Policy
We may update this policy periodically. Significant changes will be communicated via our website or directly to users. Continued use of our services after such updates indicates your acceptance of the revised terms.
Complaints and Contact
If you have questions or concerns about this Privacy Policy or believe your privacy has been breached, please contact us at:
Email: info@rxatech.com.au
We take privacy complaints seriously and will aim to resolve them promptly and effectively.
Consent
By using our website or services, you agree to the terms of this Privacy Policy. If you do not consent, please discontinue use and contact us to address your concerns.